Support
Trouble signing in, a scan that will not complete, a sync problem, or a subscription that did not unlock. Include your device model, Android version and app version so we can reproduce it quickly.
Email supportGet in touch
We read every message
Calivora AI is built by a small independent team, and the same people who write the code answer the email. Pick the topic that fits below — using the right subject line gets you a faster, more useful reply.
How can we help?
Choose your topic
Every link below opens your email app with the right subject line already filled in.
Bug reports
Something crashed, froze or behaved strangely. Tell us what you did, what you expected, and what happened instead. A screenshot is worth several paragraphs.
Report a bugFeature requests
Missing something you would use every day? Tell us what you want and why. We genuinely build from this list — several shipped features started as a user email.
Suggest a featurePrivacy & your data
Request a copy of your data, correct something inaccurate, ask how a provider handles your images, or exercise any right in our Privacy Policy. Write from your account email so we can verify you.
Make a privacy requestDelete my account
Permanently remove your account, meal history and stored images. Our Account Deletion page explains exactly what is erased, what is briefly retained, and how long it takes.
Account deletion instructionsBusiness inquiries
Partnerships, integrations, distribution, advertising and other commercial conversations. Tell us who you are and what you have in mind, and we will come back to you.
Start a conversationWhat to expect
Response times
We are a three-person team answering email between building the app. These are the targets we hold ourselves to.
- Support & bug reportsWithin 2 business days
- Account deletion (in app)Immediate, with a 7-day grace period
- Privacy & data requestsAcknowledged in 5 days, resolved within 30
- Account deletionAcknowledged in 48 hours, completed within 30 days
- Feature requestsRead within a week; replied to when we can
- Business inquiriesWithin 5 business days
- LanguageEnglish
- Emailaicalivora@gmail.com
Check the FAQ first
Most questions we receive already have an answer on the homepage — how the AI analyses food, how accurate it is, what happens to your photos, and how to cancel a subscription.
Cancelling a subscription?
We cannot cancel it for you — Google Play is the merchant of record. Go to Play Store → Payments and subscriptions → Subscriptions → Calivora AI → Cancel subscription. Access continues until the paid period ends.
Who you're writing to
The Calivora AI Team
Calivora AI is an independent project. There is no company, no call centre and no support ticket queue — just three developers who build and maintain the app.
Muhammad Umer
Calivora AI Team
Muhammad Shahkar
Calivora AI Team
Muhammad Huzaifa
Calivora AI Team
- TeamCalivora AI Team
- Emailaicalivora@gmail.com
- AppCalivora AI for Android
Still stuck?
Just send us an email
When in doubt, write to the address below. We will route it internally so you never have to send the same message twice.