Option A — in the app (fastest)
The quickest route if you can still sign in.
- Open Calivora AI and sign in.
- Go to Profile.
- Open Data Consent.
- Tap Delete account.
- Confirm. An optional exit survey may be offered — completing it is entirely up to you.
Account & data
Delete your Calivora AI account & data
You can permanently delete your Calivora AI account and everything stored with it, at any time. Deletion has a 7-day grace period — if you change your mind, simply sign back in within those 7 days and everything is restored.
Cancel Premium first if you have it. Deleting your account does not cancel a Google Play subscription, and Google will keep billing you. Cancel it in Play Store → Profile → Payments & subscriptions, or via Manage Subscription in the app, then come back and delete.
Step 1
Two ways to request deletion
Both routes delete the same data and both use the same 7-day grace period.
Option B — email us
Use this if you have uninstalled the app or cannot sign in. Write from the email address on your account so we can verify it is really you.
- Email aicalivora@gmail.com
- Subject: Delete my account
- Include the email address on your account.
- We verify and process the deletion.
Step 2
What gets deleted
After the grace period ends, everything below is permanently removed.
Permanently deleted
- Your profile and body data — name, sex, age, height, weight and goals
- All food and meal logs with their calories and macros
- Scanned food photos and any associated scan data
- Voice-log entries
- Water and weight history
- Your AI chat history with Calivora Coach
What may be retained
- Exit survey answers. If you choose to complete the optional survey during deletion, those answers may be kept to help us improve the app.
- Residual copies inside encrypted backups, deleted as those backups expire on their normal cycle.
- Crash logs, retained for a limited period and then deleted automatically.
- Purchase records held by Google Play. These belong to Google, are required for tax and accounting, and are outside our control.
Note on food photos. In normal use your meal photos are never stored in the first place — they are sent to the AI provider, used to generate your result, and then discarded. Deletion sweeps any remaining scan data regardless. See Privacy Policy §7.
Step 3
The 7-day grace period
Deletion is not instant. You get a week to change your mind, and changing it is as simple as signing in.
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Immediately
Deletion is scheduled
Your account is marked for deletion and you are signed out. The 7-day grace period begins right away.
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Within 7 days
Changed your mind? Just sign in
Signing in again at any point during those 7 days cancels the deletion automatically. Your account and all your data — meals, weight history, streaks, coach chats — are fully restored. No support ticket needed.
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After 7 days
Permanent deletion
Our daily purge removes your account and all associated data permanently. This cannot be undone, even if you sign up again with the same email address.
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Afterwards
Backups cycle out
Encrypted backup snapshots that still contained your data are deleted as those backups expire on their normal rotation, and crash logs age out automatically.
Good to know
Before you delete
- Export your data first. The app has an export option under Profile → Export. Once the grace period ends, nothing can be recovered.
- Cancel Premium separately in Google Play, or billing continues after your account is gone.
- Just want a break? Sign out or uninstall instead — your data stays intact until you actively delete it.
- Only removing some entries? Individual meals, weights and coach conversations can be deleted in the app without touching your account.
Something went wrong instead?
If you are leaving because a scan was wrong, a subscription did not unlock, or something broke, we would much rather fix it. Tell us what happened.
Want the detail first? Our Privacy Policy §25 covers deletion, and §22 lists every retention period.
Ready
Request account deletion
The fastest route is in the app: Profile → Data Consent → Delete account. If you cannot sign in, the button below opens your email app with the request pre-written.